At Vaughan MD Cosmetics & Skincare, we are committed to delivering your medical-grade skincare products quickly, safely, and efficiently.
Orders are typically processed within 1–2 business days after purchase. Orders placed on weekends or holidays will be processed on the next business day.
We currently ship across Canada, excluding remote locations. Delivery times vary by location and carrier but generally range from:
Please note that we do not currently ship to remote or rural service areas.
We offer complimentary standard shipping on orders of $200 CAD or more within Canada. The $200 minimum purchase requirement is calculated before taxes and after any discounts or promotional offers have been applied.
Orders that do not meet the complimentary shipping threshold will be subject to applicable shipping charges at checkout.
Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor your shipment's progress.
Please ensure your shipping address is accurate at checkout. Vaughan MD is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information.
Once a package has been marked as delivered by the shipping carrier, Vaughan MD is not responsible for lost, stolen, or misplaced packages. Customers are encouraged to contact the carrier directly to file a claim if necessary.
Due to the nature of medical-grade skincare products, all sales are final. We do not accept returns or exchanges on opened or used products. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and our team will be happy to assist you.
If you have any questions regarding your order or shipping, please contact our team via e-mail: vaughanmdcosmeticsskincare@gmail.com
